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We want to make your shopping experience at XSJ as simple and convenient as possible. We try our best to bring you the brands you love directly from the brands' warehouses.
In Stock vs. Special Orders
In Stock: If an item's availability is "in stock", this means that we currently have it in stock at one of our retail stores. This means it was an unworn floor item. This item will be shipped sooner to the customer since it does not need to be special ordered. In stock merchandise also qualifies for free shipping.
Special Order: If an item does not mention that it is in stock, we must special order the item directly from the manufacturer then ship it to the customer. This will add 5 to 10 business days to the total shipping time. If the item is not in stock at the manufacturer's warehouse, we will notify the customer asking if they would like to cancel their order. Special Orders do not qualify for free shipping.
Orders being shipped within the contiguous US and only involve items that are in stock at one of our retail locations qualify for free shipping.
Delivered Straight to You
>Receive your purchase without leaving the comfort of your own home. Your order will be shipped directly to your door. For your protection, orders of $1,000 or more require a signature upon delivery.
>Flat Rate Shipping:
0 - 4.99lbs: $10.00
5lbs or more: $20.00
International Shipping: $35.00
>Domestic shipping will take roughly 5 business days and is subject to weather delays. XSJ will not hold liability or refund the shipping charge based on an inclement weather delay.
Ring Sizing Delays
Rings ship in their standard size (7 for ladies and 10 for men) unless a specific size is selected. Please allow up to 2 additional business days for delivery of specified sizes (ex. 5, 8, 11, etc.).